Institute of Inspection, Cleaning and Restoration Certification (IICRC)

1. What is the IICRC?
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.

To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC–Certified professionals range from flooring inspection and cleaning, to mold remediation, to water and fire damage restoration.

2. Why was IICRC formed?
The IICRC was formed in 1972 to serve as an independent, non-profit certification body, to set and promote high standards and ethics; and to advance communication and technical proficiency within the inspection, cleaning and disaster restoration service industries.

3. Who owns the IICRC? How does that translate into votes on the Board of Directors?
The IICRC is owned by fifteen regional, national and international non-profit trade associations and three original founders own stock in the IICRC. Each entity owns a block of 500 shares and has one vote on the Board of Directors. No one has controlling interest.

4. How many members do you have?
This is a common misconception. Our shareholder associations have members; however, the IICRC has no “members.” It has registered technicians, or “registrants.” Currently, the IICRC represents more than 4,600 Certified Firms and over 43,000 Certified Technicians in 30 countries.

5. How does certification benefit consumers?
Consumers have assurance that when they hire IICRC-Certified firms or technicians, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry’s “standard of care.”

6. How many certified firms does IICRC have?
The IICRC currently has some 4,600 Certified Firms.

7. Who makes up the IICRC executive committee? How are they selected?
The board of directors elects the seven-member Executive Committee of the IICRC and committee members serve as officers of the corporation. All are volunteer positions.

8. How do I know a company is Certified by the IICRC?
Every firm that has been approved and certified by the IICRC is added to our database.