We’re dedicated to providing you the mold or water removal information you need to successfully recover from the damage of water and mold. In this Resources section, we’ve compiled some helpful into, and answers to common questions, to help you return to pre-loss conditions as smoothly as possible.

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Understanding Drying Science

Water exists in three different phases- solid, liquid, & vapor. Energy (heat) and air flow applied directly to water (liquid) will speed the phase change to a vapor rapidly evaporating the moisture.

You have experienced this all your life. For example, when you step out of the shower in a steamy bathroom with condensation on all surfaces including the mirror, attempting to wipe the mirror down with a dry towel provides a temporary solution. Due to the high level of humidity still present in the atmosphere the moisture continues to accumulate on the surfaces. However if you were to direct a blow dryer at the mirror it instantly dissipates. The energy from the heat of the blow dryer raises the pressure of the water molecules allowing the molecules to transform from a liquid to a vapor.

Another simple example would be a pot of water on a hot stove vs. a pot of water on a cold stove. Sure the cold pot of water will eventually evaporate, but it will take days or weeks. The hot pot of water will obviously only take minutes, which is a fraction of the time of the cold pot. Although the application of heat while drying a wet structure is not as simple as the listed two examples, the general characteristics justify how much faster evaporation occurs while directly applying heat.

How it works

Evaporation is the key to drying wet homes or buildings. Environmental Consulting Group, Inc knows from proven studies that more than 90% of the water can be removed by a thorough extraction, leaving a stubborn small percentage to be removed by drying equipment. Depending on the situation and material involved, most restoration contractors report on average 3-5 day dry times using conventional methods such as air movement and dehumidification, rapidly increasing expenses and repairs. At ECG we are committed to shorten the drying process in order to get your lives back to normal as quickly as possible. Using TES we report 1-2 day averages on drying times and minor repairs if any at all, eliminating a massive mitigation other contractors commonly instigate. After the initial extraction of water we continue by strategically placing our Heat Exchangers in designated positions determined early on by the initial inspection. We then calculate the cubic feet of each area, and the amount of moisture currently present in the air to determine the amount and position of high velocity professional air exchangers (Dryers.) Because we raise the indoor temperature dramatically, we can in some cases eliminate the need for dehumidifiers but we still need to remove the moisture from the air somehow. Therefore we provide a safe and secure place for evacuating the saturated air, normally out a window, using specially designed moisture withdraw system (Evac-system). The Evac System combines a ducting tube, a temperature controller, and an air exchanger. Based on calculations and the application of the “Reets Drying Method” we determine the proper settings for the Evac system. With consistent Monitoring and adjustments we shorten the time it takes to achieve our goal of reaching a dry standard.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their pre-loss condition. Look for the IICRC logo to verify IICRC certification.

Institute of Inspection, Cleaning and Restoration Certification (IICRC)

1. What is the IICRC?
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.

To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC–Certified professionals range from flooring inspection and cleaning, to mold remediation, to water and fire damage restoration.

2. Why was IICRC formed?
The IICRC was formed in 1972 to serve as an independent, non-profit certification body, to set and promote high standards and ethics; and to advance communication and technical proficiency within the inspection, cleaning and disaster restoration service industries.

3. Who owns the IICRC? How does that translate into votes on the Board of Directors?
The IICRC is owned by fifteen regional, national and international non-profit trade associations and three original founders own stock in the IICRC. Each entity owns a block of 500 shares and has one vote on the Board of Directors. No one has controlling interest.

4. How many members do you have?
This is a common misconception. Our shareholder associations have members; however, the IICRC has no “members.” It has registered technicians, or “registrants.” Currently, the IICRC represents more than 4,600 Certified Firms and over 43,000 Certified Technicians in 30 countries.

5. How does certification benefit consumers?
Consumers have assurance that when they hire IICRC-Certified firms or technicians, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry’s “standard of care.”

6. How many certified firms does IICRC have?
The IICRC currently has some 4,600 Certified Firms.

7. Who makes up the IICRC executive committee? How are they selected?
The board of directors elects the seven-member Executive Committee of the IICRC and committee members serve as officers of the corporation. All are volunteer positions.

8. How do I know a company is Certified by the IICRC?
Every firm that has been approved and certified by the IICRC is added to our database.

Restoration Industry Association (RIA)

The RIA is a professional association comprising more than 1,300 member organizations, representing over 20,000 cleaning and restoration professionals. RIA members have access and exposure to the greatest collection of expertise in the business… their fellow members. That knowledge and expertise is shared during the annual convention, year-round training classes, specialized schools, and accreditation and certification programs that provide members with opportunities to increase their technical knowledge and facilitate their career growth.